Please Check Your Credit/debit Card Information and Try Again

I'thousand having trouble adding a credit card or debit card

I'yard having trouble adding a credit bill of fare or debit card

Calculation credit cards to Microsoft Advertizing is piece of cake and safety, only if you run into problems, accept a look at this commodity for troubleshooting tips.

Important

Only users with full permissions (Super Admins) can add, edit, or delete a payment method. Larn more than about user roles.

Calculation credit cards to Microsoft Advertisement is easy and safety, merely if you run across issues, accept a look at the tips beneath.

The credit bill of fare was added simply has non been set every bit your chief payment method for this account.

To make sure that your credit card is set (assigned to your business relationship):

1. Select Tools > Billing & Payments.
2. Click Payment Methods from the main carte.
3. If you lot do non have a payment method that is marked "chief," so click set up as master side by side to the payment method you lot want to use to pay your charges.
   Notation: You cannot assign the primary payment method if you are not the nib-to political party. In this instance, yous will need to work with the bill-to party to fix the primary payment method.

Once yous have associated a valid credit card with your business relationship, your ads will be eligible to run.

Y'all have created a prepay account, only you have not funded it or the funds have not been posted to your business relationship.

If this is a prepay account, y'all need to add funds to your account earlier information technology becomes active. After yous add funds, you should see the amount you added reflected in your "total residue" on the Billing summary folio. Credit carte du jour approval should happen right away, merely in some cases, it can accept upwards to 24 hours due to system delays with carte processing. Once your account has no errors, your ads will exist eligible to run.

If 24 hours have passed and your account all the same has errors, y'all should contact back up.

The data that you have entered into Microsoft Advertising doesn't precisely friction match the information on file with your credit carte du jour company.

Here are five mutual problems with entering credit carte du jour info:

• Enter your name precisely equally it appears on the card. Merely include your middle initial if it appears on your menu.
• If this is a visitor card, enter the visitor name every bit both a offset proper noun and last name. For case, if the visitor name is "Contoso Shoes," divide the company name into the first and last name fields.
• If the visitor but has one name, for case, "Contoso," enter the company proper name in both the first and last name fields.
• If your address exceeds the Address 1 field, apply the Address 2 field. Do non shorten or abbreviate your address.
• The card number and type cannot be edited, so if you make a error, y'all'll need to add a new one with the correct information. Other credit card information can be edited, such every bit billing address and expiration engagement.

The card number was entered with dashes or spaces.

Enter the credit card number without spaces or punctuation.

The credit card you lot are trying to utilise requires you to enter a Pin/security verification when making a payment.

Microsoft Advertisement doesn't accept cards that crave you to enter a PIN/security verification when making a payment. Use a dissimilar credit card or form of payment.

The menu you are trying to use is a prepaid carte du jour.

Prepaid cards tin can only be used to fund prepay accounts anywhere, except India. If your Microsoft Advertising account is based in Republic of india or you're trying to settle postpay threshold charges, please employ a different credit card or course of payment.

The credit card is from Brazil or India, which take additional currency requirements.

If you are using a credit carte from any of these countries, your account must be in the same currency as the bill of fare. For example, a credit card with a Brazilian billing address can only be used for accounts that have the Brazilian real as the currency.

Yous did not enter all four digits of the American Limited credit carte du jour security code.

American Express cards require a iv-digit security lawmaking, which is printed on the front of the card. Brand sure you include all iv digits on the front end of the American Limited menu, even if the first digit is 0.

Note

Microsoft Advertising but accepts American Limited cards in these currencies: US dollar, British pound, Euro, Singapore dollar, and Swiss franc.

You are trying to enter a credit card into an inactive account

Inactive accounts cannot be reactivated if they are associated with an expired or otherwise invalid payment method or if the account has had too many declined payments. If your account is inactive, you need to select another account or create a new account and and then enter your credit card information.

You lot have an account based in Bharat and are trying to apply a debit card.

Microsoft Advertizement does not accept debit cards in India. Also, for accounts based in India, verification of credit card information is required. For more information, see the India section in Choosing a payment method for Microsoft Advertising.

You are trying to use a carte that is not authorized for online purchases or automatic billing.

Contact your credit card visitor to make sure you're authorized to use this menu for online purchases and automatic billing.

The credit card has expired, has been reported lost or stolen, has reached its transaction limit, or is new and hasn't been activated.

In whatever of these situations, yous'll need to contact your credit bill of fare visitor.

Multi-factor authentication was required, only has failed.

Your depository financial institution might require multi-factor authentication to help prevent online fraud and unauthorized access to your business relationship. If the old passcode didn't work, effort resending the code or adding the carte once more. If this doesn't resolve the event, delight contact your banking concern to validate your information. Learn more than nigh Payment Services Directive ii and Strong Customer Authentication.

If after you've reviewed these tips and addressed whatsoever problems and your account still has errors, please contact support.

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Source: http://help.ads.microsoft.com/apex/index/3/en-us/52035

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